Company
Focused on providing the highest quality products and services.
A Commitment to Service
Civic Merchandising takes pride in being able to provide its clients Superior Customer Service. From the time a client communicates its needs, Civic Merchandising IMMEDIATELY responds to ensure on-time facilitation of orders and supply of after-sales service.
For those who cannot cope with the demands of purchasing and maintaining their own construction or mining equipment, Civic Merchandising also offers leasing services, enabling clients to use well-maintained equipment at a fraction of the cost.
With its commitment to service, it’s not surprising that even after more than 35 years in business, Civic Merchandising still maintains a track record of excellent client service and a healthy market share of satisfied clients.
The Vision Test
We have a Vision of being the preferred partner and the model of excellence in customer care within the construction, mining and transport industry of the Philippines.
MIssion
We have a Mission of being the preferred partner and the model of excellence in customer care within the construction, mining and transport industry of the Philippines. And a of committing to provide its clients only the best brands of machineries, backed with a 24/7 customer accessibility and the best after sales support that is unparalleled and unsurpassed in the construction, mining and transport industry.
Customer service excellence
Internal efficiency and productivity
Varied and quality product lines
Innovative approaches in achieving operational effectiveness
Culture of personal and professional development