UD Trust: Ensure the Best Care Possible for Your UD Truck

Drive with confidence. UD Trust is UD Trucks’ official service agreement program that gives truck owners predictable maintenance costs, genuine parts service, and peace of mind — all managed by CIVIC Merchandising Inc.

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Keep Your UD Truck Fully Covered with UD Trust

UD Trust ensures your truck gets essential care tailored to your operations. Whether you’re hauling long distances or doing city runs, this program combines preventive maintenance, genuine parts, and repair coverage into one reliable service agreement. It simplifies fleet management by handling all routine upkeep under a single contract.

What UD Trust Covers

Depending on the plan level, UD Trust may include:

  • Routine preventive maintenance — oil changes, inspections, lubricants
  • Wear & tear repairs — e.g. brakes, clutch, drivelines (in mid / higher tiers)
  • Full coverage repairs — including electrical, engine, braking, and steering systems (in Ultimate tier)
  • Roadside assistance / UD Road Support (if included in Ultimate)
  • Diagnostic monitoring & telematics support (for eligible plans)

Actual coverage, terms, or included components may vary by model, contract, and local implementation.

How CIVIC Empowers UD Trust Excellence

  • We deliver authorized UD service using genuine parts and factory diagnostics.
  • Our technician team is UD–trained and certified, routinely updating their skills in line with evolving UD technologies.
  • We manage scheduling, proactive maintenance, and claims — all within one partner you can trust.
  • With CIVIC’s nationwide reach, your UD Trust plan is backed by responsive service across key regions, minimizing downtime and maximizing support for your operations.
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Secure reliable coverage for your UD fleet.

Partner with CIVIC to digitize uptime management, protect against unexpected failures, and simplify maintenance administration.

Why You Should Choose UD Trust

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Predictable Cost Control

Pay a fixed monthly fee based on expected usage — no surprise repair bills or hidden fees. UD Trust helps you budget maintenance and manage cash flow.

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Genuine Parts & Certified Service

All maintenance and repairs under UD Trust use UD Genuine Parts and are performed by certified mechanics trained in UD’s standards.

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Tailored to Your Business Needs

UD Trust programs are customized according to your truck model, mileage, and operating conditions — so you pay only for the coverage you need.

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Maximum Uptime & Early Fault Detection

With scheduled checkups and diagnostics, UD Trust allows faults to be identified early — before they escalate into costly breakdowns.